Application Specialist - Dynamics 365 Field Service Developer
Swegon Operations Aktiebolag · Göteborg · Tills vidare
Swegon Operations Aktiebolag is hiring an **Application Specialist - Dynamics 365 Field Service Developer** to join its growing software team. The role focuses on developing and expanding the company's global Microsoft Dynamics 365 Customer Engagement platform, turning business needs into scalable solutions and incorporating AI, IoT, and automation. Core responsibilities include developing and customizing Dynamics 365 CE—primarily Field Service—designing system integrations, supporting global deployments, driving continuous improvements in development workflows, and providing user support through ticketing tools. Working within an **agile environment**, the specialist collaborates closely with product owners, solution architects, developers, and global business stakeholders. Candidates must have **at least five years of Dynamics 365 CE development experience**, covering customizations, plugins, and workflows, alongside practical knowledge of Power Automate and integration patterns. Strong communication skills across both technical and business contexts are required. Meritorious qualifications include domain expertise in Field Service (such as scheduling, technician management, and service workflows), prior experience with Dynamics Field Service in large multinational organizations, and ERP/CRM integrations. Strong knowledge of Azure and Azure DevOps, experience with IoT integrations, and a basic understanding of Power BI are also advantageous.
Swegon is building a global Microsoft Dynamics 365 Customer Engagement platform to strengthen our customer-centric digital capabilities. The solution is already deployed in multiple countries and is continuously expanding.
We are looking for a Dynamics 365 Developer, Application Specialist with focus on Field Service to join our growing software team. You will play a key role in turning business needs into scalable, high-quality solutions and help bring technologies like AI, IoT, and automation into real-world use. Our ambition is clear: to become a global leader in software for indoor climate solutions.
You will work closely with:
- Product Owners
- Solution Architects
- Developers
- Business stakeholders
…and contribute to shaping how Swegon works globally.
Key Responsibilities
- Develop and customize Dynamics 365 CE (primarily Field Service)
- Design and implement integrations with other systems
- Support and improve global deployments
- Collaborate closely with product and architecture teams
- Drive continuous improvements in development processes
- Provide user support via ticketing tools
- Ensure high-quality UX and intuitive solutions
We are looking for someone who:
- Has 5+ years experience with Dynamics 365 CE development
- Has strong interest in technology and digital transformation
- Is comfortable working in an agile environment
- Communicates effectively with both technical and business teams
Technical Skills (Relevant Experience)
- Dynamics 365 CE (customization, plugins, workflows)
- Power Automate
- Integration patterns
Meritorious qualifications include experience within the Field Service domain, such as service workflows, technician management, and scheduling. Experience with ERP and CRM integrations is also highly valued, as well as strong knowledge of Azure and Azure DevOps. Experience with IoT integrations is considered a significant advantage, along with prior work with Dynamics Field Service in a large multinational organization. A basic understanding of Power BI is also desirable.
We offer:
- A key role in a global digital transformation
- High degree of influence and ownership
- Modern tech stack and forward-leaning architecture
- A collaborative and supportive culture
- Strong focus on work-life balance
- Clear alignment with our values: Customer Empathy, Trust, Commitment
At Swegon, we work towards creating the world's best indoor climate that promotes people's well-being - 'feel good inside.' We have ambitious goals in our sustainability efforts, aiming to offer the most energy-efficient products, promote equality, and become CO2 neutral, while maintaining transparency in our operations. We provide exciting challenges in a global environment with competent colleagues and a culture defined by our values; "Customer Empathy, Trust, and Commitment," which permeates everything we do and forms the basis for the decisions we make and how we interact with each other. At Swegon, we foster an open and flexible organizational culture with short decision-making processes, plenty of development opportunities, and we value your ability to balance work with your personal life. We place great importance on personal qualities, welcome applicants from diverse backgrounds, and strive for diversity and equality.
About Swegon Group:
Swegon Group, owned by Investment AB Latour, listed on the Stockholm Stock Exchange, is a market-leading provider for a healthy indoor climate. Our solutions include ventilation, heating, cooling, climate optimization, as well as connected services and technical expertise. Swegon has subsidiaries and distributors worldwide and operates 17 production units in Europe, North America, and India. The company employs around 4000 people and had a turnover of approximately 10 billion SEK in 2025.
Contact Information:
Welcome to submit your application via www.swegon.se/jobb. We practice continuous selection and encourage you to submit your application as soon as possible. There may be some delays due to the summer holiday period. For more information about the position, contact Richard Roper, Dynamics Manager. richard.roper@swegon.com