Data Products & Services Manager
Nexer Telescope AB · Lund · Tills vidare · Deadline 2026-11-29
Nexer Telescope AB is seeking a **Data Products & Services Manager** to join its Digital Infrastructure team within Digital Data Solutions. Working in an international, cross-functional setting alongside global operations and information systems teams, the position focuses on establishing foundations for traceability and data transactions across Aftermarket, Service & Quality. Core responsibilities include **troubleshooting product individual data** issues, resolving support tickets concerning serial numbers and master data errors, and coordinating solutions directly with factories and suppliers. The manager will conduct audits to ensure data integrity, establish delivery KPIs, analyze trends, handle administrative documentation, and support implementations such as Digital Product Passport initiatives and serial number rollouts. Applicants must hold a **university degree in Computer Engineering, Supply Chain Management, or equivalent experience**, alongside proven experience in data analysis, preferably within manufacturing companies. Proficiency in Microsoft Excel and data visualization tools like Power BI is required, as are strong analytical skills, attention to detail, and **fluent English** suitable for a multicultural environment. Additional language skills, particularly Swedish, are an advantage. Further desirable assets include knowledge of APIs such as REST and JSON, system integrations, and industry best practices for traceability and manufacturing execution systems.
For this position we are looking for an individual who has a background within traceability & data transactions and is passionate to set the foundation and help drive our digitalization Journey within the Aftermarket, Service & Quality organization, part of the Business Unit Europe.
Typical areas of responsibility are to support both internal and external customers in problems related to product individual data from factories & suppliers.
You will be troubleshooting data issues that might occur related to individual product serial numbers, wrong master data and other things that may interfere with the data submission.
Help to track data quality issues and even coordinate with factories or suppliers the solution.
In this role one would also be working together with the Global operations team and the Global Information Systems organization.
You would be supporting the team responsible for implementing projects like Digital Product Passport and Husqvarna Serial Number roll out.
Your future challenge
This new role is positioned in the Digital Infrastructure team, belonging to Digital Data Solutions, where the role will be working together with our traceability analyst and reporting to the Global Traceability manager.
This person works in close cooperation with the Digital Product, Operational Excellence, Aftermarket & Services team, Data Management team, Operations team as well as with suppliers.
Tasks
• Resolve support tickets related to product individual identification.
• Collaborate with the Global Traceability Manager to develop and maintain data collection and reporting systems.
• Drive analytics of individual product data deliveries from suppliers, change management/project leading skill (to drive implementation and changes of integrations against suppliers as well educating internal users).
• Ensure data accuracy, consistency, and integrity by conducting regular audits and reconciliations.
• Provide administrative support, including managing documentation, scheduling meetings, and coordinating communication.
• Collaborate with cross-functional teams to address data-related challenges and optimize traceability processes.
• Do/support error analysis of data and drive needed actions for stable data deliveries.
• Follow up / establish KPI on performance of deliveries.
• Analyze data related to product individual identification and identify trends, anomalies, and opportunities for improvement.
Required skills
• University Computer Engineering degree, Supply Chain Management or equivalent experience.
• Proven experience in data analysis, preferably in manufacturing companies.
• Proficiency in data visualization tools (e.g., Power BI) and Microsoft Excel.
• Strong attention to detail and analytical skills.
• Excellent communication and teamwork abilities.
• Knowledge of APIs (REST, JSON) and system integrations is a plus.
• Knowledge of traceability systems and manufacturing execution systems best practices is a plus.
• You are fluent in English (preferably also additional languages – Swedish is a plus).
• Be able to work in a multi-cultural context both internally and externally and since all is carried out in an international context.