IT Coordinator
Beiersdorf Aktiebolag · Göteborg · Tills vidare · Deadline 2026-11-27
Beiersdorf Aktiebolag is hiring an **IT Coordinator** to act as the primary link between business users and IT services across Northern Europe and the United Kingdom. The position coordinates support handled through a ticketing platform, delivers user training, and provides hands-on hardware assistance for laptops, Macs, mobile devices, and printers. Core duties also include maintaining the local asset registry, purchasing IT equipment and managing related costs, delivering conference and event tech support, and overseeing or supporting internal IT service delivery projects in alignment with shared service processes. The position operates under a **hybrid working model** requiring 60% office presence. Applicants must have prior experience in IT support or IT service delivery, alongside strong knowledge of desktop services, software, and hardware troubleshooting across Windows 10 and 11, macOS, iOS, and Microsoft Office collaboration tools. A basic understanding of networking concepts, project management abilities, and **fluency in both Swedish and English** are required. Candidates should also demonstrate strong organizational skills and the autonomy needed to coordinate initiatives independently. Applications should include a CV written in English.
At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond skincare. For more than 140 years, we have developed innovative skincare and body care products trusted by millions worldwide, including NIVEA, Eucerin and Hansaplast.
As IT Coordinator NOE, you will become the key link between our users and IT services, helping to ensure a seamless technology experience across the business.
Working in a collaborative international environment, you'll coordinate IT support, manage hardware resources and continuously improve our IT service delivery.
Your Tasks
- IT Support for users across Northern Europe and United Kingdom logged via ticketing platform.
- Provide IT training and knowledge transfer to users.
- Local Hardware support: Laptops, Macs, iPads, iPhones, Printers etc.
- Manage and maintain asset registry.
- Purchasing of local hardware such as Mobile devices, peripherals.
- IT cost management for the relevant area of responsibility.
- Conference & event management support at Beiersdorf: Responsibility for IT service delivery relevant topics of conference and event management.
- Management of IT service delivery projects or support for other internal IT service delivery projects
- Responsible for the application of and compliance with the Beiersdorf Shared Service IT service and support processes within the area of responsibility
- Development of proposals/measures for further improvements of IT services and products
Your Profile
- Previous experience in IT service delivery or IT support
- Strong knowledge of desktop services, hardware and software support
Experience with:
- Windows 10 & 11
- macOS & iOS
- Mobile devices
- Printers
- Microsoft Office and collaboration tools
- Understanding of basic networking concepts
- Fluent in Swedish and English
- The ability to work autonomously
- Project management skills and experience coordinating initiatives
- A customer-focused mindset and commitment to service excellence
- Excellent organisational and communication skills
Please submit your CV in English
At Beiersdorf, we see you as a person – far beyond your title or role. Our goal is to provide the flexibility and support you need for your professional and personal success through our work environment. That is why we have a lot to offer!
We offer a competitive salary along with an annual bonus. Other benefits include:- Hybrid working (60% office time), Private health insurance, pension, 30 days vacation per year, Wellness fee, Meal vouchers, discounted product purchases, leave entitlements and wellbeing support to include access to an excellent Employee Assistance Programme.
At Beiersdorf, we believe that every individual brings unique perspectives, experiences, and strengths that deserve to be valued and celebrated. We are committed to fostering an inclusive and supportive environment where everyone feels empowered to be themselves, thrive in their role, and work in ways that enable them to succeed. Through flexibility, understanding, accessibility, and meaningful support, we aim to ensure that all colleagues feel respected, heard, and able to reach their full potential.
We are committed to providing an inclusive recruitment experience and are happy to discuss any reasonable adjustments at any stage of the process to support you.