IT Infrastructure Specialist - 19793
Veritaz AB · 6 månader – upp till 12 månader · Deadline 2026-10-31
Veritaz is hiring an **IT Infrastructure Specialist** to deliver technical solutions and support within an international business environment. The position entails implementing, developing, and managing IT services, handling ongoing system operations, patching, monitoring, and regular maintenance. Daily responsibilities include providing first-, second-, and third-line support through **remote and onsite technical support**, troubleshooting IT incidents, translating business requirements into technical solutions, and documenting work in service management ticketing systems. The role also coordinates with internal and external stakeholders across HR, legal, quality, and business functions, while assisting with cost estimation, compliance, and IT security activities. Applicants need an academic degree or equivalent professional experience, alongside at least **five years of relevant IT experience**. The role requires solid experience in IT operations, technical support, troubleshooting, and incident management. Candidates must have good knowledge of general IT technology, data protection, IT security, and requirements management, as well as basic knowledge of project management, vendor management, risk management, quality, compliance, and IT service management. Strong collaboration skills are expected, along with **fluent Swedish and good English**, both spoken and written.
Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.
Assignment Description
We are looking for an experienced IT Service & Operations Specialist
What You Will Work On
- Implement, develop and manage IT services and technical solutions
- Work with system operations, support and system development
- Gather requirements and translate business needs into technical solutions
- Provide 1st, 2nd and 3rd line support
- Troubleshoot and handle IT incidents
- Manage patching, monitoring and ongoing system maintenance
- Provide remote and onsite technical support
- Document incidents and activities in ticketing/service management systems
- Contribute to cost estimation and continuous improvement
- Support quality, compliance and IT security activities
- Coordinate internal and external stakeholders
- Work in an international environment with business, HR, legal and quality functions
- Act as a contact person for the business within the assigned area
What You Bring
- Minimum 5 years of relevant IT experience
- Academic degree or equivalent professional experience
- Good knowledge of:
- IT technology
- Data protection
- IT security
- Requirements management
- Basic knowledge of:
- Project management
- Vendor management
- Risk management
- IT Service Management
- Quality and compliance
- Experience with IT operations and technical support
- Strong troubleshooting and incident management skills
- Good collaboration and customer-focused approach
- Responsible and results-oriented working style
- Fluent Swedish and good English, both spoken and written