Microsoft Copilot Adoption Specialist Training & Support (20494)
Veritaz AB · Stockholm · 6 månader – upp till 12 månader · Deadline 2026-11-28
Veritaz AB is seeking a **Microsoft Copilot Adoption Specialist** for a consultancy assignment with a client organization. The primary mission is to drive user adoption and practical utilization of Microsoft Copilot across multiple business areas. Core responsibilities include planning and delivering workshops, webinars, and training sessions, as well as producing user guides and instructional materials. In this role, the specialist provides day-to-day user support, coordinates knowledge-sharing communities, and delivers **advisory guidance on Microsoft Copilot and AI agents** to help different departments integrate these tools into their daily workflows, while also refining existing support models and adoption processes. Applicants must have proven experience in technology adoption, training, and change management, with a track record of independently leading adoption initiatives. Requirements include **strong practical knowledge of Microsoft Copilot**, a solid understanding of the Microsoft 365 business ecosystem, and the comprehension of AI agents needed for advisory tasks. Strong communication and pedagogical skills are essential for translating technical concepts into accessible guidance. Broader familiarity with AI tools, hands-on experience with Copilot agents, and exposure to learning platforms such as Workday Learning are considered advantageous.
Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.
Job Overview
Role Summary
Our client is seeking a Copilot Adoption Specialist to drive the adoption and effective use of Microsoft Copilot across the organization. The assignment focuses on enabling users through structured training, ongoing support, practical guidance, and the continued development of existing adoption processes and support structures. The specialist will also advise the organization on Microsoft Copilot and AI agents, helping different business areas identify effective ways to incorporate these technologies into their daily work.
Key Responsibilities
- Drive Microsoft Copilot adoption initiatives and help users apply the tool effectively in their work.
- Plan, develop, and deliver webinars, workshops, training sessions, and other learning activities.
- Create and maintain user guides, instructional materials, and practical support resources.
- Provide user support and advise business stakeholders on Microsoft Copilot and AI agents.
- Coordinate forums and communities that facilitate knowledge sharing and collaboration between different parts of the organization.
- Independently manage and continuously improve training and adoption initiatives.
- Contribute to the further development of established working methods, support models, and organizational enablement structures.
Technical Stack & Requirements
- Microsoft Copilot: Strong practical knowledge and the ability to advise, train, and support users.
- Microsoft 365: Good knowledge of the Microsoft 365 ecosystem and its use in a business environment.
- AI agents: Understanding of AI agents is required for advisory activities; hands-on experience with Copilot agents is advantageous.
- Learning platforms: Experience with platforms such as Workday Learning is considered beneficial.
- AI tools: Broader knowledge of artificial intelligence and additional AI tools is advantageous.
Qualifications & Experience
The successful consultant has experience with technology adoption, training, and change management, combined with sufficient technical understanding to support business users. The role requires demonstrated experience independently leading and developing training and adoption activities. Strong communication and pedagogical capabilities are important, as the consultant will translate technical functionality into accessible guidance, facilitate learning activities, and engage stakeholders across multiple organizational areas. Broader AI expertise, experience with Copilot agents, and familiarity with digital learning platforms are advantageous.