Order & Tender Manager
Hitachi Energy Sweden AB · Ludvika · Tills vidare
Hitachi Energy Sweden AB is seeking an **Order & Tender Manager** based on site in Ludvika. Focusing on deliveries for the Digital Optical Instrument Transducer portfolio within high-voltage power systems, the role manages the end-to-end process for international customer tenders and orders. Core duties involve calculating and delivering commercial and technical proposals with balanced costs, timelines, risks, and scope, as well as coordinating order deliveries. The position acts as the primary contact for Customer HVDC and Aftersales, collaborates with supply chain management, purchasing, and production, and leads a team of engineers to validate technical system solutions and present offers. Hybrid work arrangements are possible in agreement with the line manager. Applicants must have demonstrated experience **managing customer orders** and working with commercial and technical tenders, alongside the ability to collaborate with engineers on technical proposals. **Fluency in English**, both written and spoken, is required. Experience from a similar industry is preferred, as is a strong background in cross-functional coordination, continuous process improvement, and customer-facing technical presentations.
The opportunity
Digital optical instrument transducer (DOIT) is part of the GI Valves portfolio and delivers innovative optical measurement solutions for high-voltage power systems. By combining engineering expertise with advanced technology, we support customers globally in building safe, reliable, and efficient energy networks.
As an order and Tender manager, you focus on deliveries to new or existing customers around the world. You assess customer needs and suggest appropriate products, services, and solutions. In this position you also provide customer service and support in the form of information on products, price and resolutions related to issues related to billing, shipping, delivery, complaints, etc.
You are the contact person for our Customer HVDC and Aftersales and on their request, calculate tenders, deliver orders and together with engineers from GI-Vales validate and present system solutions in line with the request and present the offer/tender to our customers. To do the above, contact with SCM and other stakeholders is needed.
You are in the center of deliveries, where you are in contact with internal stakeholders as well as giving our customer the latest information.
“With a strong team spirit within the GI-valves family, our Sales and Order department creates close collaboration with our customers and stakeholders. We focus on ensuring the customer's needs, building sustainable relationships and finding technical solutions that truly make a difference for the customers”
– Martina, Global Manager for Sales and Order.
This position is with placement in Ludvika, Sweden.
How you’ll make an impact
- Prepare and deliver commercial and technical tenders to the right cost, delivery time, risks and scope.
- Prepare and deliver orders to our customers at the right cost, in time and to high quality.
- Lead a team of engineers and in collaboration with them ensure that the correct design is tendered.
- Work closely and communicate with product management, supply chain and production functions.
- Structure and drive communication for your tenders and orders towards our market.
- Continuously work on and further improving our calculations, processes, and quality assurance.
- Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- You feel comfortable working with commercial and technical tenders, and you enjoy shaping proposals where cost, timelines, risks and scope are well‑balanced and clearly communicated.
- You bring experience in managing customer orders and take pride in ensuring that deliveries are made on time, at the right cost and with high quality. Similar industry experience is preferred.
- You enjoy collaborating closely with engineers and feel confident supporting a team in finding the right technical solution for each tender.
- You work naturally across different functions and appreciate close dialogue with product management, purchasing and production to build strong, well‑grounded tender inputs.
- You communicate clearly and help keep the tender process structured and aligned, including coordination with the team.
- You’re comfortable meeting customers, presenting tender material and following up with them in a professional and supportive way — building trust throughout the process.
- You bring a mindset focused on continuous improvement and enjoy finding smarter ways to work, whether through improved calculations, processes or quality assurance.
- Fluency in English, both written and spoken is required in the position.
More about us
We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.
Our benefits offering for our roles generally includes:
- Collective agreement, occupational pension & possibility of salary exchange to pension (for ITP1 and ITP2)
- Group life insurance and additional insurances.
- Flex-time and shortening of working hours in time bank
- Hybrid work & allowances for setting up a workplace at home (in agreement with line manager)
- Health care and wellness allowance
- Health insurance incl. dental, spectacles & contact lenses allowance (employee pay 140 sek/month via salary deduction)
- Psychological support program
- Supplementary compensation for parental leave
- Various trainings and education supporting employee development
- Internal career possibilities both within Sweden and globally
- Employee Benefit Portal with thousands of discounts and perks
The benefits listed above are an excerpt only and may vary depending on job grade, location and contract type. Eligibility is subject to local regulations.
Are you ready for a new exciting challenge? Does the above description sound like you? Applications will be reviewed on an ongoing basis, so don’t wait – apply today!
For Sweden, Union representatives – Sveriges Ingenjörer: Mikael Hjort, +46 107-38 29 86; Ledarna: Frank Hollstedt, +46 107-38 70 43; Unionen: Fredrik Holmgren, 46 107-38 21 85. All other questions can be directed to Talent Partner Christian Falevik, Christian.falevik@hitachienergy.com