Power Quality Customer Training Specialist
Hitachi Energy Sweden AB · Västerås · Tills vidare · Deadline 2026-11-06
Hitachi Energy Sweden AB is looking for a **Power Quality Customer Training Specialist** to join the Customer Training team within the Grid & Power Quality Solutions and Service (GPQSS) Technical Training Center. Reporting to the Technical Training Center manager, this role involves designing, developing, and delivering comprehensive training programs for global customers to ensure the effective adoption of company products and solutions. Responsibilities span organizing customer training demands during both tender stages and project execution, supporting the training center's strategy and conception, and running both internal and external sessions. Key tasks include creating instructional materials using tools such as Articulate Storyline, RISE, PowerPoint, and video editors, alongside coordinating cross-functional training initiatives. **Hybrid work** arrangements are available in agreement with the line manager. Candidates must hold a **university degree in Engineering or other relevant education**, combined with proven experience in engineering, training, or learning and development. Prior hands-on experience designing and preparing training materials is required. Applicants should possess strong organizational, strategic, and communication skills to influence colleagues and build effective relationships with diverse stakeholders across all levels of the organization. **Fluency in English**, both written and spoken, is an absolute requirement.
The opportunity
We are seeking a highly motivated and experienced Customer Training Specialist to design, develop, and deliver comprehensive training programs for Hitachi's customers, ensuring their successful adoption and utilization of our products and solutions. In this role, you will be responsible for organizing the demands related to customer training, both during tender stage and during project execution. This role is part of the Customer training team which is part of GPQSS Technical Training center and will interact cross functionally in the organization. The role will report to the Technical Training Center manager and be working closely with different departments, units and customers across the globe to support the delivery of customer trainings.
How you’ll make an impact
- Coordinate the processes for Power Quality Solutions & Services Customer Trainings.
- Support Grid & Power Quality Solutions and Service (GPQSS) Training Center conception and activities.
- Being up to date with new possibilities within the field of training, usage of adequate supporting tools, having presentations and using suitable business models that are up to date.
- Understanding the organizational training needs and transforming that into training programs and strategy.
- Organizing and coordinating training programs, both external for our customers and internal for our colleagues.
- Preparing and designing training materials using tools such as Articulate Storyline and RISE, video editors and power point.
- You will also be responsible to effectively drive and communicate our training opportunities in the company.
Your background
- A degree from university in, Engineering, or other relevant education.
- Proven experience within engineering, training or learning and development
- Strong communication skills, with the ability to build effective relationships with both internal and external stakeholders.
- Prior experience with designing and preparing training material
- You are driven, well organized, communicative, have a passion for training and developing people and have a strategic mindset.
- You are able to influence managers and colleagues at all levels of the organization.
- Fluency in English, both spoken and written is must.
More About Us
We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.
Our benefits offering for our roles generally includes:
- Collective agreement, occupational pension & possibility of salary exchange to pension (for ITP1 and ITP2)
- Group life insurance and additional insurances.
- Flex-time and shortening of working hours in time bank
- Hybrid work & allowances for setting up a workplace at home (in agreement with line manager)
- Health care and wellness allowance
- Health insurance incl. dental, spectacles & contact lenses allowance (employee pay 140 sek/month via salary deduction)
- Psychological support program
- Supplementary compensation for parental leave
- Various trainings and education supporting employee development
- Internal career possibilities both within Sweden and globally
- Employee Benefit Portal with thousands of discounts and perks
The benefits listed above are an excerpt only and may vary depending on job grade, location and contract type. Eligibility is subject to local regulations.
Applications will be reviewed on an ongoing basis, so we encourage you to submit your application already today.
Recruiting Manager, Aleksandra.holm@hitachienergy.com will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Nawzad Rashid +46 10 738 91 48; Ledarna: Frank Hollstedt, +46 10 7387043; Unionen: Karin Ulvemark +46 10 7385142. All other questions can be directed to Talent Acquisition Partner Tobias Nilsson, tobias.n.nilsson@hitachienergy.com.